Portugal
The Portuguese are very friendly and welcoming to strangers. They are sincere and usually mean what they say. Personal relationships are especially important in business and, in fact, are very often as important as products or services. In general, the Portuguese prefer to do business with those they can trust, which is usually the result of spending time building relationships. The approach in Portuguese business in general is also one of flexibility, sometimes seeking long-term business relationships rather than one-off transactions. The Portuguese have great respect for foreigners and therefore usually warmly welcome them and their ideas. In the 70s, anything that came from outside Portugal was considered a “new” fact, which was probably due to the Fascist government banning certain products or services. Currently, due to the recession, the Portuguese prefer to buy their own products, although they are usually more expensive due to the lower volume of production in terms of product or service. Topics that are particularly suitable for conversation with Portuguese colleagues include: football, Portuguese food and wine, family, politics, economics, films, travel, music and literature. Portugal is a culture that respects age and status. In Portuguese society, status is crucial. Car brands, executive remuneration, academic titles - all this is very important in Portugal. Interestingly, the car brand is probably the most significant element of status. The position is so important that it is normal to see employees who are underpaid for the work they do but are happy because of their status. Because the Portuguese place a high value on status, they have great respect for their superiors, which is often exaggerated. Because of this approach, Portuguese workers are not used to standing up for their own ideas or questioning management, and so their bosses tend to become dictators. This ingrained cultural reluctance to challenge authority is probably the biggest weakness of the Portuguese workforce. In the workplace, this usually manifests itself as a low appreciation of teamwork, an analysis of only personal interest in action, and a reluctance to take responsibility. The Portuguese are generally complacent and do not like confrontation. Disputes are usually resolved through discussion, negotiation, or avoidance altogether. Very often, Portuguese employees do not seek empowerment and are not used to taking responsibility. When something goes wrong in an organization, it is the fault of a colleague, a competitor, the government or the economy. Therefore, it may be difficult for foreign firms to find someone who will take personal responsibility for carrying out delegated work. Another problem in Portuguese business culture is failure to fulfill obligations on time or at all. Foreign partners are not advised to expect that the obligation will be fulfilled without constant attention and pestering. In Portuguese business planning is often poor and deadlines are not considered very important. Additionally, Portuguese people tend to plan more than they actually achieve - over-promising and then under-achieving. Topics best avoided include colonial wars or the fate of their victims. It's also best to avoid other controversial topics such as religion, racism, discrimination or abortion.